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FAQ

Answers to the questions we get most often about the books, the companion workbooks, licences, delivery, refunds and Excel version support.

What exactly do I get when I buy a book?
A PDF and a companion Excel workbook (.xlsx); the product’s own page lists its exact page count, tabs and contents. The workbook is never a blank template — it’s a complete worked model, already built, already calculating, with sample data in it. Both files download instantly after checkout and the links are emailed to you as well.
Will this work on my version of Excel?
Almost certainly. Nothing sold here depends on macros, add-ins or Power Query, so the files open on Windows and Mac alike and don’t need a subscription build. Which versions a particular workbook supports is a property of that book — its own page and its own FAQ say so exactly, before you buy.
Can I use the formulas in my own work?
Yes — without restriction or attribution, at your employer or for your clients. Adapt the workbook into your own files freely; that’s what it’s for. The licence only asks that you don’t redistribute the files themselves.
How do the licences work?
Single covers one named reader. Team covers up to ten named people in one organisation, on one invoice. Department is for more than ten, or a whole finance function, priced on headcount — get in touch and it’ll be straightforward.
Do I get updates?
Yes, free for life. Corrections and revisions are released as updated editions with the workbook rebuilt to match, and buyers get the new copy. If you report the error, you’ll get it first.
Can I try before I buy?
Yes. Every book has a free sample — a real chapter lifted from the finished book, not a summary written to sell it — so you can judge the writing and the depth from the book itself. No email address, no sign-up. Which chapter it is and how long it runs differ from book to book, so the download sits on each book’s own page.
What’s the refund policy?
If something’s wrong with your order — wrong file, a download that won’t open, a duplicate charge, a file that won’t work on your Excel — tell us and it gets fixed, or refunded in full if it can’t be. Because the files are delivered instantly and can’t be returned, there’s no general change-of-mind refund. That’s what the free sample is for. Full detail, including how to re-issue an expired download link, is in the Refund Policy.
How does checkout work, and will I get an invoice?
Payments are handled by Dodo Payments acting as Merchant of Record. They take the payment, handle VAT/GST and sales tax in your country, and issue you a proper invoice — useful if you’re expensing it. Cards, PayPal and local payment methods are supported in 200+ countries.
Is my payment information seen by this site?
No. Checkout happens entirely on Dodo Payments’ hosted page. No card details ever touch this site.
I’m buying for my team — can I get one invoice?
Yes. The team licence is a single purchase covering up to ten named people, with one invoice. For larger groups, ask about a department licence.
The newsletter — how often, and what’s in it?
One email when something genuinely useful ships: a new tutorial, a free workbook, or a new book. No drip sequence, no daily digest, unsubscribe in one click.
Do you use cookies and tracking?
Only with your agreement. Analytics and advertising storage stay switched off until you consent, and you can withdraw at any time from the footer. The Cookie Policy lists exactly what’s set and when.
Can I hire you, or commission something?
Possibly — get in touch and describe the problem. If it isn’t a fit, you’ll get a straight answer quickly rather than a slow maybe.